Our system engineers are on duty around the clock striving to constantly maintain our servers and keep them up to date, and on-line working for you 100% of the time. Our servers are housed in a safe, secure, climate controlled, multimillion dollar Network Operations Center (NOC). The NOC is located in a Class A building shared with 3 major Internet Back Bone providers. Our Internet connections are triple redundant using these three backbones. We hardwired to these backbones directly within our building for the ultimate in reliability and speed. Our highly qualified team of system engineers are alerted automatically if any server fails. Thanks to our state-of-the-art backup systems and plug and play technology, can usually repair or replace any part or any server within minutes and get it back on-line quickly.

Technical Overview
For more than 16 years, Masscot has been trusted by it’s customers to deliver the business-critical technology they need to succeed. Masscot accomplishes this by investing in technology that provides the highest levels of performance and reliability.

Here is a brief description of our world-class facilities and tools available to Masscot Customers:
Plug into real power at Masscot’s Data Center
Masscot recognizes that downtime is not an option for your servers. We invest heavily in hardware and facilities to ensure that our clients are up and running on the Internet 24x7. Our servers are located in a network operations center that boasts:
Over 5,000 Square Feet of raised flooring Protected by Pre-Action Fire Sprinkler and Halon System.

Uninterruptible Power System
In the unlikely event of a power outage and to protect against power surges, Masscot is fully prepared and equipped to maintain uninterruptible power. To guard against any disruptions, we rely on the following essential elements:
360 KVA of UPS/PDU Systems Facility built on extensive BGE 3 tier redundant power grid system.

Industrial-Grade Cooling
Masscot's servers are in a data center that is monitored 24x7 by ADT's state-of-the-art temperature sensors. Air temperature is maintained at an optimal 65 degrees Fahrenheit. Large fans pull filtered air into each server's protective case, ensuring that dust and particles remain outside the server.
We have:
32.5 tons of chilled water cooling
40 tons of air chilled cooling
Liebert industrial air conditioners.

Web Servers
Masscot is pleased to offer customers these state-of-the-art Web servers:
IBM, White boxes, Custom Built Boxes
All Intel-Based Processors
1U and RAID Servers
Dual Xeon Dell Servers
Connected to Three Internet Backbones
Whatever your bandwidth needs may be, Masscot has the scalability to meet them. Masscot servers are connected through three Tier One Providers. If one experiences problems, we can route traffic to another. Each Provider sources an OC3 or higher connection with multiple routes.
These Providers are:
AT&T
Qwest
Global Crossing.

Routers & Switches
The following high-performance routers and switches boost productivity and eliminate inefficiency:
Foundry NetIron Switches
Redundant Cisco 7500 Routers and 5500 switches.

Backup and Recovery
These tools allow Masscot’s System Engineers to diagnose any problem that could impede your business and restore data within minutes instead of hours:
Exabyte Mammoth II 200 Tape Cartridge Library
Backup Express Recovery Software.

Miles Grenier

I have used Masscot since 1998. They redesigned my web page from what everyone was telling me was a good looking site, to a site that stands out above the rest. Masscot's customer service is by far one of the best I have dealt with. I recommend them to my family and friends for hosting, web design and Internet Access.

Miles Grenier,
Grenier Studio, Cape Cod, MA